SUPPORT

Frequently Asked Questions

Everything you need to know about Res-Tech products, compatibility, shipping and support.

01

Cockpits

Are Res-Tech cockpits adjustable? If so, how?

Yes. Res-Tech cockpits are not designed as generic industrial products, but are specifically engineered to provide a precise and ergonomic driving position. Among the available adjustments, the steering column can be adjusted along the X, Y and Z axes, with up to 25° of tilt. The seat and pedal positions can also be adjusted using the dedicated sliding rail, including their inclination. Depending on the selected mount, the monitor can be adjusted in both height and depth.

Do Res-Tech cockpits provide sufficient rigidity?

Res-Tech cockpits were developed around a fundamental principle: if the cockpit moves, the driver's inputs change as well. Rigidity is not merely an aesthetic feature, but a matter of precision and consistent lap times. Braking at the limit and using high-performance Direct Drive wheelbases require a stable and rigid supporting structure. For this reason, Res-Tech products incorporate proprietary technical solutions designed to ensure maximum rigidity and long-lasting performance.

Why can two seemingly similar aluminum-profile cockpits have different prices?

There are several reasons. Industrial aluminum profiles are competitively priced because they are mass-produced. However, these profiles are designed for general-purpose applications rather than specifically for sim racing. As a result, thinner walls and standard internal structures may cause unwanted flexing and reduced simulator stability. Custom-designed profiles provide superior rigidity and consistent performance over time.

Motion setup: which monitor mount should I choose?

For a motion setup, we strongly recommend choosing an independent monitor stand that is separate from the cockpit structure. Alternatively, for a single-monitor setup with an integrated monitor mount, you can add the X1-GT MONITOR STIFFENING accessory to reduce vibrations and reinforce the monitor support.

I already own one or more sim racing peripherals and only want to replace my cockpit. Which mounts do I need?

Contact us at info@res-tech.it or via WhatsApp Business at +39 338 888 3117, providing a list of the devices you already own. Our team will recommend the most suitable configuration for your setup.

How can I customize my X1 or GT cockpit?

The side covers can be painted or wrapped with custom graphics specifically designed to meet your requirements.

Can I install the X1 CARBON SEAT on the GT COCKPIT?

Yes. You will also need to add the GT CARBON SEAT SUPPORT to your cart.

I already own a seat. Is it compatible with the GT COCKPIT?

It may be compatible. Please check these measurements or contact us at info@res-tech.it or via WhatsApp Business at +39 338 888 3117, providing the relevant mounting dimensions of your seat.

Are Res-Tech cockpits compatible with both PC and consoles?

Yes. All our cockpits (X1, GT, SMART and SIMPLY) are compatible with both PC and consoles. However, the X1 and GT cockpits are compatible with consoles only when used with Fanatec peripherals.

Are Res-Tech cockpits compatible with VR?

Yes, provided that the VR system is used with a PC rather than a console.

02

General Information

What payment methods are available?

We accept credit cards, Visa, Mastercard, PayPal, Apple Pay, Klarna and bank transfers.

How long does delivery take?

Delivery generally takes 5–7 business days within Italy and 8–10 business days for shipments outside Italy.

03

Support

How can I contact you?

You can contact us by email at info@res-tech.it or via WhatsApp Business at +39 338 888 3117.

What should I do if I experience a problem?

Please contact our support team at info@res-tech.it or via WhatsApp Business at +39 338 888 3117.

What are your response times?

We generally respond within 2–3 business days.

04

Warranty

Is a warranty included?

Yes. A one-year warranty covering manufacturing defects is included from the date of the purchase invoice.

NEED HELP?

Still have a question?

Contact our team and we'll help you find the right configuration for your setup.